Terms and Conditions

Effective Date: July 14, 2026

Welcome to Digital Wizard 360 LLC (“Digiwiz360”, “Company”, “we”, “our”, or “us”). These Terms & Conditions govern the use of our digital marketing, web development, SEO, advertising, branding, and related services. By purchasing or using our services, you (“Client”, “you”, or “your”) agree to be bound by these Terms & Conditions.


1. Scope of Services

Digiwiz360 provides professional digital services including, but not limited to:

  • Search Engine Optimization (SEO)

  • Google Ads & PPC Management

  • Meta (Facebook & Instagram) Advertising

  • Website Design & Development

  • Social Media Management

  • Branding & Graphic Design

  • Content Marketing

  • Email Marketing

  • AI Automation & Business Solutions

  • Website Maintenance & Technical Support

The exact scope of work will be outlined in the proposal, quotation, invoice, or service agreement provided to the Client.


2. Client Responsibilities

The Client agrees to:

  • Provide accurate and complete information required for project execution.

  • Supply website, hosting, domain, CMS, analytics, and advertising platform access when required.

  • Review submitted work and provide feedback within a reasonable timeframe.

  • Ensure all supplied content, logos, images, trademarks, and documents are legally owned or licensed.

  • Cooperate throughout the project to avoid unnecessary delays.

Project delays caused by missing information, approvals, or access from the Client shall not be the responsibility of Digiwiz360.


3. SEO Disclaimer

Search engine optimization depends on numerous factors outside our control.

Accordingly:

  • We do not guarantee specific keyword rankings.

  • We do not guarantee a particular increase in website traffic.

  • We do not guarantee sales, revenue, leads, or business growth.

  • Search engine algorithm updates may impact rankings at any time.

Digiwiz360 follows industry-recognized ethical SEO practices designed to achieve sustainable long-term results.


4. Ethical Marketing Policy

Digiwiz360 strictly follows ethical (“White Hat”) marketing practices.

If the Client independently engages in activities including but not limited to:

  • Link farms

  • Spam backlinks

  • Cloaking

  • Hidden text

  • Keyword stuffing

  • Doorway pages

  • Black-hat SEO

  • Fake reviews

  • Unauthorized redirects

  • Automated spam

Any previous performance expectations or recommendations may become invalid.


5. Website Development

Unless otherwise agreed:

  • Two rounds of revisions are included.

  • Additional revisions may incur extra charges.

  • The Client is responsible for supplying all final content unless content creation is included in the package.

  • Project timelines depend on timely client approvals.


6. Advertising Services

For Google Ads, Meta Ads, LinkedIn Ads, or similar platforms:

  • Advertising budgets are separate from Digiwiz360’s service fees.

  • Digiwiz360 cannot guarantee conversions, sales, leads, or ROAS.

  • Campaign performance depends on competition, market conditions, website quality, audience behavior, and budget.


7. Payment Terms

  • Payments are due according to the agreed quotation or invoice.

  • Unless otherwise specified, all invoices are payable in advance.

  • Delayed payments may result in suspension of services.

  • Work may resume once outstanding balances are cleared.


8. Refund Policy

Unless specifically stated in a written agreement:

  • Service fees are non-refundable once work has commenced.

  • No refunds will be issued for partially completed service periods.

  • Setup fees, consultation fees, strategy fees, and custom development charges are non-refundable.

  • Completed deliverables cannot be refunded.


9. Subscription & Renewals

For recurring services including SEO, maintenance, hosting, advertising management, or monthly retainers:

  • Services renew automatically unless cancelled.

  • Cancellation requires at least 30 days’ written notice before the next billing cycle.

  • Cancellation does not waive outstanding invoices.


10. Intellectual Property

Upon full payment:

  • The Client owns the final approved website, graphics, or content specifically created for them unless otherwise agreed.

  • Digiwiz360 retains ownership of proprietary tools, templates, workflows, methodologies, scripts, automation systems, and internal processes.


11. Portfolio Rights

Unless otherwise requested in writing, Digiwiz360 may display completed work, project screenshots, logos, website designs, and campaign summaries within its portfolio, website, presentations, case studies, or marketing materials.

Confidential business information will never be disclosed without permission.


12. Confidentiality

Both parties agree to maintain the confidentiality of proprietary and sensitive business information shared during the engagement.

Confidential information shall not be disclosed to third parties without prior written consent unless required by law.


13. Third-Party Services

Our services may involve third-party providers such as:

  • Google

  • Meta

  • Microsoft

  • WordPress

  • Shopify

  • AWS

  • Cloudflare

  • Hosting providers

  • Domain registrars

  • Payment gateways

Digiwiz360 is not responsible for outages, pricing changes, policy updates, service interruptions, account suspensions, or operational decisions made by these third parties.


14. Limitation of Liability

To the maximum extent permitted by law, Digiwiz360 shall not be liable for:

  • Loss of profits

  • Loss of business

  • Loss of revenue

  • Search engine ranking fluctuations

  • Website downtime caused by third parties

  • Cyberattacks

  • Data loss

  • Indirect or consequential damages

Our total liability shall not exceed the total amount paid by the Client for the specific service giving rise to the claim.


15. Termination

Either party may terminate the agreement by providing written notice as specified in the service agreement.

Digiwiz360 reserves the right to terminate services immediately if the Client:

  • Violates these Terms.

  • Uses illegal or unethical marketing practices.

  • Fails to make timely payments.

  • Abuses, threatens, or harasses Digiwiz360 staff.


16. Force Majeure

Neither party shall be liable for delays or failures caused by circumstances beyond reasonable control, including:

  • Natural disasters

  • Government actions

  • Internet outages

  • War

  • Pandemics

  • Cyberattacks

  • Power failures

  • Labor disputes


17. Governing Law

These Terms & Conditions shall be governed by the laws applicable to Digital Wizard 360 LLC. Any disputes shall be subject to the jurisdiction agreed upon in the service agreement or applicable law.


18. Changes to Terms

Digiwiz360 reserves the right to modify these Terms & Conditions at any time. Updated versions will be published on our website with a revised Effective Date.

Continued use of our services constitutes acceptance of the revised Terms.


19. Contact Information

Digital Wizard 360 LLC (Digiwiz360)

For any questions regarding these Terms & Conditions, please contact our support team using the contact details available on our official website.

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